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Old 04-15-2015, 10:09 AM   #16501
Joe
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Join Date: Aug 2010
Location: Boston, MA
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Good news is I had a service repair center tech come look at it, said the panel needs to be replaced and the total cost would be $1,375. The seller, after a lot of back and forth as to how much they were willing to pay for the repair since it wasn't covered under warranty (due to being Used -Like New), finally agreed to pay the full cost of the repair. So they're refunding me $1,400 and now I can hopefully get the damn thing fixed in time for at least one Celtics playoff game.

Funny thing is, the exchange went something like:

"I need to either return this TV or you can pay for the full cost of the repair for it"
"We'll pay up to $500 of the repairs cost"
"No, because if it ends up being more than $500 I don't want to pay the differential"
"We'll pay up to $800 of the repairs cost"
"How do I initiate a return/refund?" (I also left a bad review for them after this)
"Ok ok we'll pay up to $1,000 of the repairs cost. We'll pay for whatever it takes to repair it"
"The estimate is a $1,375 repair"
"Ok that's a little over the $1,000 but let me see if we can get this approved"
"I hope so since you said you'll pay for whatever it takes to repair it"
"Ok we're refunding you $1,400"

Good enough for me. Didn't want to go through the hassle of paying to return the TV and waiting for a refund and buying a new one all over again.
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